AstroTigya
Privacy Policy
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the information you provide when using our Personalized Kundli Creation service.
1. Information We Collect
We may collect:
- Full name
- Email address
- Phone / WhatsApp number
- Date of birth
- Exact time of birth
- Place of birth
- Birth location information
- Current city, if provided
- Information submitted through the Kundli order form
- Payment/order information
- Website/device information where technically collected
2. How We Use Your Information
Information may be used to:
- Create your personalized Kundli
- Verify the information required for the service
- Prepare and deliver your Kundli
- Contact you regarding your order
- Process payments
- Provide customer support
- Maintain transaction and service records
- Prevent fraud or misuse
- Improve the website and service
3. Birth & Astrology Information
Your date of birth, exact time of birth, and place of birth are requested because these details are necessary to prepare your personalized Kundli. Without them, the birth chart cannot be calculated correctly for you.
4. Payment Information
Payments may be processed through third-party payment providers. Payment credentials such as complete card numbers, CVV, or UPI credentials are handled by those providers under their own systems and policies, and are not stored by this website.
5. Service Providers
Information may be shared with trusted third-party providers only where necessary for:
- Payment processing
- Website hosting
- Kundli/chart calculation
- Digital delivery
- Communication
- Customer support
- Security and analytics
6. Astrologer / Authorized Personnel
Relevant customer information may be accessed by authorized AstroTigya personnel or astrologers where required to prepare or deliver the purchased Kundli.
7. Data Sharing
We do not sell customer personal information.
Information may only be shared where reasonably necessary to provide the service, operate the business, comply with legal obligations, or protect the service.
8. Cookies
The website may use cookies or similar technologies for functionality, security, analytics, and improving user experience.
9. Data Security
We use reasonable technical and organizational measures to protect customer information. However, no internet-based system can be guaranteed completely secure.
10. Data Retention
Information may be retained for as long as reasonably necessary for:
- Service delivery
- Customer support
- Business records
- Legal obligations
- Dispute resolution
- Security
- Legitimate business purposes
11. Your Rights
Where applicable, customers may contact us to request access to, correction of, or deletion of their personal information.
12. Third-Party Links
If the website contains third-party links, those services operate under their own privacy policies.
13. Changes To This Policy
We may update this Privacy Policy when necessary.
14. Contact
For privacy questions, please contact us through the Contact Us page. Support email: [Support Email]